You just haven't had time to read them all. Send us your 1-3 star reviews and get a report within 48h that identifies the product defects driving your returns and refunds — before they cost you even more.
No credit card required · You keep full control of your data · Results within 48h
Built for brands with an active catalog and existing reviews — not yet suited for stores just starting out without review history.
Cute dress, but the zipper broke after just two wears. Shame, the fabric itself is nice.
You probably already sense that some customers keep complaining about the same things. What you might not know is how much those recurring complaints are already costing you — every month a defect goes unfixed, the same returns and refunds keep piling up. Going through hundreds of reviews by hand to spot the pattern takes hours most brands don't have.
Export your reviews from Judge.me or Loox — we'll show you exactly how right after you sign up. No account access, no passwords, ever.
Every 1-3 star review is read and categorized to surface the recurring product issues behind them.
The defects showing up most often, ranked by estimated impact on your returns — with concrete actions to prioritize first.
Example based on a real product's actual reviews.
No scraping, no competitor data collection. We only ever look at the reviews your own customers left you — sent to us directly by you, nothing pulled automatically.
This is a hands-on beta — leave your email and store URL below and we'll personally reach out to walk you through sending us your reviews.